I hope I am not too late to give advice here. How old is your pup. I will not groom any dog until they have had ALL their puppy shot. Puppies can get sick so easily. Did the grooming shop ask to see a copy of your Vaccination paper?? I would not take my dog to any groomer that didn't ask for proof of vaccinations. If they don't ask I feel they are not very worried about spreading diseases. Hence, they are not very concerned about the welfare of your dog.
Ok so they asked for proof of vaccinations. When you get there check the salon to see how clean it is. Check things like--the clipper blades--can spread lots of skin problems if they don't keep clipper blades clean. SNIFF does it smell clean??? (My shop is in my basement and believe me it does not smell like dog) Check the bath--do they have a variety of shampoos so they can determine the best for your dog or do they just have an old stand by they use. Look at the other dogs--do they seem happy or afraid? If you cannot tour the grooming shop--I would walk out--maybe they are hiding something and will use the excuse "we don't allow customers in the grooming area". Well, I allow customers in any part of my shop. If they want to see I give them a tour. I show them everything.
The first groom should not consist of much. Lots of time for a first groom I just bath and clean the private areas, clip the nails and clean ears. If the dog does not seem stressed I will do more. Remember this is a new experience for your puppy and it needs to be made a HAPPY, FUN time so he/she will enjoy grooming in the future. For a newf, if the pup responds well to bath, nails, ears and complete drying. I would do no more than clip the hair on the paw and ears. Remember not get the dog stressed. Even if you have to take him back in 2 weeks it is better than to stress them. I have many customers that insist I do a complete groom on a puppy. I tell them I will do however much the puppy can tolerate. If they don't like it I won't groom the puppy. Remember Puppy comes first NOT how pretty mom or dad wants puppy to look. I have this line in my brochure I give all my customers. "It may take a few grooms to get that prefectly polished look."
Good luck and let me know how it turns out.
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Jeannie and the rescues
Sara, Samantha and Panda
www.newfland.com